Privacy policy
Effective Date: 01/01/2024
Introduction
Welcome to Barbeque Pro. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of your information when you visit our website, www.barbequepro.com.
Information We Collect
Personal Information: We may collect personal information such as your name, email address, phone number, and billing information when you place an order, contact us, or subscribe to our newsletter.
Usage Data: We collect information about your interactions with our website. This includes your IP address, browser type, device information, operating system, pages visited, time and date of your visit, and other diagnostic data.
How We Use Your Information
The information we collect is used to:
Provide and Operate Our Services: To deliver, operate, and maintain the services you request.
Process Orders and Payments: To process your transactions and manage your orders.
Communicate with You: To respond to your inquiries, send updates, and provide customer support.
Improve Our Website and Services: To analyze how our website and services are used, enabling us to enhance user experience and functionality.
Legal Compliance: To comply with legal obligations, enforce our terms and conditions, and resolve disputes.
Sharing Your Information
We do not sell or share your personal information with third parties, except as necessary to provide our services or as required by law. This includes:
Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, delivering orders, and conducting our business.
Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests. We may also share information to protect our rights, property, and safety, as well as that of our customers and others.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure protocols. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small data files stored on your device. You can set your browser to refuse cookies, but some features of our site may not function properly without them. We use cookies to:
Remember your preferences and settings
Understand and analyze how our website is used
Improve site functionality and user experience
Your Choices
You have the right to:
Access, Update, or Delete Your Personal Information: You can request to access, update, or delete your personal information by contacting us.
Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails by following the unsubscribe instructions included in our emails or by contacting us directly.
Disable Cookies: You can disable cookies through your browser settings, though this may affect the functionality of our website.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date. Your continued use of our website after any modifications constitutes your acceptance of the new Privacy Policy.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Barbeque Pro Inc.
Email: thankyou@barbequepro.com
Phone: 416-925-9585
Address: 3- 24 Martin Ross Avenue, Toronto, Ontario M3J 2K8
Thank you for trusting Barbeque Pro with your personal information. We are committed to providing you with excellent service while protecting your privacy.